Making Research Count by Cyd Harrell

  • Make allies in customer research.
  • Find the most curious engineer on the team, go to lunch with them, and feed them the most interesting research insights.
  • Record a pain point and a send a video to executives.
  • If there’s really no budget, maybe you can get away with not paying incentives, but perhaps you can provide some other swag instead.

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A web developer and author living and working in Brighton, England. Everything I post on Medium is a copy — the originals are on my own website, adactio.com

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Jeremy Keith

Jeremy Keith

A web developer and author living and working in Brighton, England. Everything I post on Medium is a copy — the originals are on my own website, adactio.com

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